Box Office

Telephone: 01603 620917

In person: Maddermarket Theatre, St John’s Alley, Norwich. NR2 1DR

Tickets can be booked online on our website where you can select your own seat 24 hours a day. Visit the What's On pages to choose your event.


Monday - Friday:  10am - 7.30pm (show days) 10am - 5pm (non-show days)

Weekends & Bank Holidays: CLOSED unless there is a performance that day

For weekend performances the box office will open 90 minutes prior to the performance start time and close as the show begins.



Main Auditorium

Our main auditorium has a 300 seated capacity, divided between the stalls and gallery. The stage and auditorium has been built in the style of an Elizabethan playhouse and so the seats surround an 'apron' stage with good views of the from all areas. 

mt seating 

Emmerson Studio Theatre & Maddermarket Bar 

Our Emmerson Studio Theatre has a 50-70 seating capacity depending on the production or event

The Maddermarket Bar and Gallery has a 50 seat capacity (cabaret style) and 60 seat capacity (theatre style).


Tickets cannot be refunded or exchanged except in the case of a cancelled performance. Latecomers may not be permitted entry or may be requested to wait until a suitable break in the performance. The unauthorised use of camera, video or other recording equipment and the use of mobile phones for calls or texting is strictly forbidden. On rare occasions it may be necessary to amend or make alteration to the published detail of an event under which circumstances the Theatre is not obliged to refund monies or exchange tickets.

Only in the event of a show being sold out may the Theater offer tickets for resale on your behalf.

The Management reserve the right to refuse admission or to eject any ticket holder should their behaviour be considered to be unacceptable. In the unlikely event of experiencing a problem during your visit to the Maddermarket please bring it to the attention of the House Manager immediately as refunds or exchanges may not be offered retrospectively.