Front of House

Front-of-house and bar volunteers play a very important role at the Theatre, ensuring the smooth running of our in-house and visiting productions, and providing a welcoming atmosphere for our patrons.

Volunteer Stewards

Typical roles for stewards include:

  • Making sure patrons have the correct tickets and find their seats quickly and safely.
  • Selling programmes, ice-creams and merchandise items.
  • Helping late-comers to their seats quickly and safely.
  • Helping audience members leave the auditorium safely during the interval and at the end of performances.
  • Evacuating the Theatre quickly and safely in the event of an emergency.
  • To remain in the auditorium throughout the performance, providing support in the event of an audience member becoming unwell or needing to exit in an emergency.
  • Reporting to the Theatre's House Manager any faults or problems with the production and/or with the fabric of the venue. 

Volunteer stewards should be 18 years and over.

Stewarding times:

Stewards are required 45 minutes before a performance, typically 6.45pm for a 7.30pm performance or 1.45pm for a 2.30pm performance.

Stewards are required to wear smart, black clothing and will be provided with a badge for identification.

Redwell Maddermarket Bar and Gallery Volunteers

Typical roles for bar volunteers:

  • Preparation of the bar - cleaning glasses and measures, replenishing stock, setting out confectionary.
  • Serving drinks, including tea and coffee. 
  • Taking payment, including use of payment card machines.
  • Cleaning the bar at the interval and at closing time.
  • Taking and preparing interval orders.

Bar Volunteer times:

Bar staff should arrive 90 minutes before a show to assist in setting up the bar and serve drinks and confectionery before the performance. You will be required to work behind the bar until patrons have left the building after a show, or when the Bar Manager advises. This may be as late as 11.30pm. Volunteers serving behind the coffee bar may leave earlier, after the interval. 

Bar volunteers should be 18 years and over. 

Special Requirements

Please note that the area behind the Theatre's bar is not accessible to wheelchairs. If you have special requirements that you would like to discuss please do not hesitate to contact us.

  

If you feel you would like to become part of our friendly, reliable team of front-of-house and bar volunteers, we would love to hear from you.

Volunteer forms can be obtained from our box office. Or contact sarah.young@maddermarket.org